Contact in Case of Emergency
How to Reach the German Consulate General by Phone
| Please note that the emergency service offers assistance only to German citizens needing immediate assistance or if you are calling on behalf of a German citizen who requires immediate assistance. It does not have access to files and can neither provide information on the status of passport or visa applications nor answer general inquiries. |
In case of an emergency involving a German citizen in the Midwest please call +1-312-215-1199. You can also send text messages (SMS) to this number. Please note that your cell phone provider's data rates may apply. Alternatively, please call +312-202-0480 and leave a message when prompted to do so.
Passport and Visa Applications
Please note that the emergency service does not have access to files and cannot provide information on the status of passport or visa applications.
Lost or Stolen Credit Cards
If your credit or debit cards are lost or stolen, please have them reported to the issuing credit card company or bank.
| EC-Bankkarten | +49-69-740-987 |
| Visa | +1-800-336-8472 +1-800-847-2911 |
| Eurocard/Mastercard | +1-800-826-2181 |
| American Express | +1-800-528-4800 |
