Contact in Case of Emergency

How to Reach the Emergency Service

Please note that the emergency service offers assistance only to German citizens needing immediate assistance or if you are calling on behalf of a German citizen who requires immediate assistance. It does not have access to files and can neither provide information on the status of passport or visa applications nor answer general inquiries.

In case of an emergency involving a German citizen in please call +1-202-298-4000. 

Passport and Visa Applications

Please note that the emergency service does not have access to files and cannot provide information on the status of passport or visa applications.

Lost or Stolen Credit Cards

If your credit or debit cards are lost or stolen, please have them reported to the issuing credit card company or bank.

EC-Bankkarten+49-69-740-987
Visa+1-800-336-8472
+1-800-847-2911
Eurocard/Mastercard+1-800-826-2181
American Express+1-800-528-4800

Emergency

emergency

Translators, Doctors, Lawyers

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Do you need help with translations, require legal assistance or wish to consult a German speaking doctor? 

Disclaimer

Although this information was gathered with utmost care, the Consulate General of the Federal Republic of Germany cannot assume any responsibility for the accuracy and timeliness of the information provided.