Emergency Contact
Outside of our regular business hours please call 1 323 930 2703.
Please note that the emergency service does not have access to files and cannot inform on the status of passport or visa requests.
Money lost or stolen?
Please contact the following to find out how to get an immediate money transfer from Germany:
Reisebank AG: www.reisebank.de E-mail: reisebank%27%de,wu
Western Union: www.westernunion.com or call:
1-800-325-6000
To report lost or stolen credit cards:
| EC-Bankkarten | 011 49 69 74 09 87 |
| Visa | 1 800 336 8472
1 800 847 2911 |
| Eurocard/Mastercard | 1 800 826 2181 |
| American Express | 1 800 528 4800 |
To make a collect call to Germany:
Dial 1 800 292 0049 to reach the German Telekom in Frankfurt. Supply them with your name and the number you wish to reach.
For further information for German citizens traveling abroad in case of an emergency, please see below (information in German only): Read More
