Office Hours and Appointments

11.02.2022 - Article

Legal and Consular Department

Pick-up times for passports

The pick-up times for passports changed to Monday – Friday, 8:00 – 11:30 a.m.

Emergency cases

In case of an emergency during regular business hours, please contact your responsible German mission.

In case of an emergency after regular business hours:

German citizens and their families can contact the US-wide consular emergency helpline for Germans abroad (+1 202 298 4000).

Please Note: This emergency number is for German citizens in immediate need and their families only.

Visa or passport requests are not considered emergencies. For those matters, please contact your responsible German mission during regular business hours.

Extreme weather conditions

The Embassy and its consular office follow the decision of the U.S. Federal Government in Washington, DC, on closing or delayed opening in extreme weather conditions. Please check the website of the Office of Personnel Management on the day of your appointment in order to find out if government institutions in D.C. as well as the German Embassy are closed due to an extreme weather Situation.

Additional information

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Visitors of the Consular Section may bring one bag into the waiting room with a maximum size of 35 cm (14 inches) x 30 cm (12 inches) x 20 cm (8 inches). Bags larger than this size are not allowed.

Also prohibited in the waiting room are

  • electronic devices such as cell phones*, tablet computers, smart watches, laptops, cameras or any other wireless devices
  • sealed envelopes or packages
  • sharp objects such as scissors, knives or nail files
  • weapons or explosive material of any kind are also prohibited.

This list is not exhaustive. Other items may be prohibited at the discretion of the security staff.

*You may store your cell phone (free of charge) in one of the Embassy’s lockers that are located in front of the Consular building.

The Embassy and the Legal and Consular Department will be closed on the following days:

January 1
New Year's Day
Janaury 15
Birthday of Martin Luther King, Jr.
March 8
International Women's Day

March 29

Good Friday

April 1

Easter Monday

May 20

May 27Memorial Day

July 4

Independence Day

September 2

Labor Day

October 3

Day of German Unity

November 28

Thanksgiving Day

December 24Christmas Eve

December 25

First Day of Christmas

December 26
Second Day of Christmas
December 31New Year's Eve

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