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Office Hours and Appointments

07.07.2020 - Article

Legal and Consular Department

Pick-up times for passports

The pick-up times for passports changed to Monday – Friday, 8:00 – 11:30 a.m.

Emergency cases

We maintain a centralized U.S.-wide on-call service in cases of urgent emergency outside regular business hours which can be reached via the Embassy in Washington at phone number (+1) 202 298-4000. Please be aware that this on-call service cannot answer general inquiries, such as those relating to passports or visas.

Extreme weather conditions

The Embassy and its consular office follow the decision of the U.S. Federal Government in Washington, DC, on closing or delayed opening in extreme weather conditions. Please check the website of the Office of Personnel Management on the day of your appointment in order to find out if government institutions in D.C. as well as the German Embassy are closed due to an extreme weather Situation.

Additional information

Das Bild zeigt 6 Verbotsschilder (Verbot von Waffen, Fotographieren, Tablett, Messer, Handy, Gepäck).
Verbotsschilder© colourbox.de

Visitors of the Consular Section may bring one bag into the waiting room with a maximum size of 35 cm (14 inches) x 30 cm (12 inches) x 20 cm (8 inches). Bags larger than this size are not allowed.

 Also prohibited in the waiting room are 

  • electronic devices such as cell phones*, tablet computers, smart watches, laptops, cameras or any other wireless devices
  • sealed envelopes or packages
  • sharp objects such as scissors, knives or nail files
  • weapons or explosive material of any kind are also prohibited. 

This list is not exhaustive. Other items may be prohibited at the discretion of the security staff.

*You may store your cell phone (free of charge) in one of the Embassy’s lockers that are located in front of the Consular building.

The Embassy and the Legal and Consular Department will be closed on the following German and American holidays:


January 1
New Year's Day
Janaury 20
Birthday of Martin Luther King, Jr.
April 10
Good Friday

April 13

Easter Monday

May 8

75th Anniversary of the End of World War II

May 25

Memorial Day

June 1

Pentecost

July 3

Independence Day

September 7

Labor Day

November 26

Thanksgiving Day

December 25

Christmas Day

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